KUALA LUMPUR – A total 266 umrah (small haj) package cheating cases involving losses of more than RM10 million have been reported from 2012 until February this year.
Deputy Tourism and Culture Minister Datuk Mas Ermieyati Samsudin said 95 per cent of the cases involved tourism agencies and compounds totalling RM508,500 were issued under the Tourism Industry Act 1992.
“The public are taking great risks of being cheated when dealing with companies or individuals who don’t have licence to become ticket sale agents, especially online.
“All licensed tourism agencies must take adequate measures to find out the status of their business partners, whether they are licenced or otherwise,” she told reporters after chairing a Umrah Regulatory Council (MKSU) meeting here today.
She said the ministry was actively conducting integrated monitoring and investigations with other ministries and agencies including the police and non-governmental organisations.
Mas Ermieyati said the minimum indicator price for an economy umrah package of 12 nights and 10 days was fixed at RM4,900 with the agreement of the Bumiputera Tourism Operators Association Of Malaysia (Bumitra) and the Malaysian Association of Tour and Travel Agents (MATTA).
She also stressed that licensed tour operators must ensure every pilgrim was covered under the Umrah Takaful Scheme. – BERNAMA