SEREMBAN – A student has claimed to have lost about RM1,000 to a trader at a shopping mall here over a cloned smartphone.
The 18-year-old student, who wish to be identified as Jaya, said he was cheated twice, namely after purchasing a Samsung J5 smartphone at RM890 which later he found out to be a cloned device, and after being substituted with another cloned smartphone.
“I bought the smartphone on April 12 but it turned out to be unserviceable as I could not switch on the phone. I went to another shop and was told that my phone was a cloned version. So, I went back to the first shop for repair and was charged RM60.
“When I came back to collect a week later, I noticed there were cracks on the screen and the trader offered me another phone, namely Samsung J7 Prime at RM35. I found out that I got cheated when I was looking for the casing for my phone. The size of my phone is different than the size of the original casing,” he told a press conference after a visit by Gabungan Memartabatkan Pejuang Negara (GPMN) to the premises here today.
Jaya said he lodged a police report on May 22 after Samsung confirmed that both phones were cloned version.
Meanwhile, GMPN president Maj (Rtd) Razali Zakaria hoped the Domestic Trade, Co-operatives and Consumerism Ministry and Consumer Claims Tribunal would take a stern action as a lesson. – BERNAMA