KUALA LUMPUR – Samsung has stopped all sales of the Galaxy Note7, after 35 cases
were reported globally as of Sept 1, of an issuerelated to the battery cell.
“We are currently conducting a thorough inspection with our suppliers to
identify the possible affected batteries in the market.
“However, because our customers’ safety is an absolute priority at Samsung,
we have stopped sales of the Galaxy Note7,” Samsung Malaysia Electronics said
in a statement here.
The company said it would also voluntarily replace current devices from
those who already have the Galaxy Note7 with a new one over the coming weeks.
Customers may contact the Samsung Malaysia Careline at 1-800-88-7799 for
further enquiries of their current Galaxy Note 7 device before any replacement
“We will work to ensure the replacement experience is as convenient and
efficient as possible,” the company said. — BERNAMA