KUALA LUMPUR – The MCA Services and Complaints Department is coming up with a holistic solution to resolve various issues related to maids and maid agencies, said its head Datuk Seri Michael Chong.
“Among the issues that need to be resolved are agencies providing ‘recycle maids’, runaway maid, fake maid agency, maid requesting to be sent back to the agency after working for several days with the employer and etc.
“There will be no end to all this if we do not start doing something to stop this,” Chong said during a press conference at his department yesterday.
Chong said all the information gathered will be submitted to the relevant ministries such as the Human Resources Ministry for action to be taken such as not allowing an errant agency to renew their business licence.
He also urged affected individuals to lodge a report with the consumer claims tribunal to seek a refund. – theSun