MyRapid Card Migration Extended Until July 31

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KUALA LUMPUR – The MyRapid card migration exercise, which is scheduled to end tomorrow (July 15), has been extended until July 31.

Prasarana Malaysia Berhad (Prasarana), in a statement today, said the extension of the migration exercise was to allow those, who had yet to migrate their cards, a second chance to complete the exercise.

“As of yesterday, more than 190,000 MyRapid cards had migrated to MyRapid Touch ‘n Go (TnG) cards, which will allow seamless travel at all Rapid KL public transport networks, including stage buses, Bus Rapid Transit (BRT), Light Rail Transit (LRT), monorail and the Mass Rapid Transit Sungai Buloh-Kajang (MRT SBK) Line.

“Of that total, close to 50,000 are for the migration of MyRapid concession cards, which accords senior citizens, students, and those with physical disabilities 50 per cent discount on their travels,” the statement said.

Prasarana said a delay in migrating their cards would hinder MyRapid cardholders from seamless travel on the MRT SBK line, which is slated for full opening on Monday (July 17).

“MyRapid cardholders who have yet to migrate their cards, and intentionally or unintentionally enter the MRT SBK system via the LRT system using MyRapid cards will need to purchase tokens at the MRT customer services offices when exiting the MRT system. This may cause delay or inconvenience to the cardholders,” it said.

As to facilitate the extension of the card migration, the four Concession Card Migration Centres at the Pasar Seni bus hub, and the Sri Rampai, Awan Besar, as well as Subang Jaya LRT stations would continue to be opened daily, from 7am to 7pm until July 31.

“Based on experience during the one-month exercise, senior citizens and people with disabilities will be able to complete the entire migration within 15 minutes at these LRT stations.

“Students, who form the larger group of concession cardholders, might need to wait between 30 to 90 minutes to complete the entire migration process, depending on the size of the crowd,” it said.

Prasarana added that senior citizens, people with disabilities and students who wished to apply for the new MyRapid TnG cards or renew their concession card would still need to submit their applications at the concession counter at the Pasar Seni bus hub.

Concession cardholders may visit https://www.myrapid.com.my/fares-and-payments/all-tickets/concession-cards for guidelines and terms and conditions of concession card applications.

Apart from that, Prasarana announced today that the reload function for MyRapid cards at all ticket vending machines and customer services offices at all LRT, BRT and monorail stations would be disabled from tomorrow.

“Customers holding the new MyRapid TnG cards may reload their cards at TnG Self-Service Kiosks at selected MRT and LRT stations, TnG hubs, business outlets that offer TnG reload facilities, as well as the customer services offices at the MRT, BRT, LRT and monorail stations,” the statement said. – BERNAMA

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