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KPDNKK To Open Complaint Centres In Villages Nationwide

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TANAH MERAH – The Domestic Trade, Cooperatives and Consumerism Ministry (KPDNKK) will open centres in villages nationwide, for complaints and information on the Goods and Services Tax (GST).

Its secretary-general Datuk Seri Alias Ahmad said the ministry would also open mobile centres using vans stationed for one week at premises such as supermarkets.

“This is our new approach to reach the grassroots; we want the public to have a facility for their complaints against traders,” he told reporters after inspecting prices at Pantai Timur supermarket here, today.

Kelantan KPDNKK director Datuk Ab Ghani Harun and Kelantan Cooperative Commission of Malaysia director Wan Muhamad Wan Sabri Harun, were also present.

Alias said Perlis and Johor were the first states to open village complaint centres, at the penghulu’s office.

Meanwhile, Alias said, as of yesterday, the ministry received about 5,500 complaints pertaining to GST via its e-complaint system.

He said the number of complaints had decreased, which suggested that the public had begun to understand how the GST system worked. – BERNAMA


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