KLANG – Housewife M. Pooma has to commute seven kilometres by bus thrice monthly from her home in Taman Sentosa here to Klang Tengku Ampuan Rahimah Hospital for her medical appointment.
Sometimes, she had to take the bus in the wee hours just to reach the hospital on time for her appointment.
“The buses do not make timely trips and sometimes I have to wait for hours before one comes by, ” she told Bernama.
Now, with the free van service initiated by the Klang MIC division, her burden has been reduced.
Pooma, 63, said the free van service was a noble cause for patients like her who had difficulty in getting transport for their medical appointments in the Klang area.
“Previously, I had to travel three times a month by bus to Klang General Hospital and Klinik Anika for my knee problem and this new service will definitely makes a difference,” said Pooma, who stays in Taman Sentosa and has been residing there for 20 years.
An 81-year-old widow from Batu Belah, here, who declined to be identified, said the free van service was apt for those with working children who could not send their parents for treatment.
She said the service was something unique as the van would pick up passengers at their door step with just a phone call.
“The service is also very punctual and I could reach the treatment centre for my physiotherapy without any hassle,” said the mother of three children.
A retired policeman, Ong Thean Cheng, 78, said the free van service was something he and his wife, Ng Lai Tai, 75, was looking for and that he had been using the service for more than a year.
Meanwhile, the driver of the van, K.Sandarsegaran, 35, said the service, introduced in June last year, had been continuously fetching senior citizens in Klang, Kapar and Shah Alam who had problems commuting from their home to the hospital and treatment centres.
He said the service received encouraging response from the public and almost 100 senior citizens had registered to use the free service with the vans ferrying an average of 60 people in a week.
He said the operating hours are from Monday to Saturday, from 5.30am to 10pm, daily and the schedule to take and send the senior citizens would depend on their appointment time at the hospital and medical centres.